PROBLEM SOLVING WITH DESIGN THINKING

Employees in every organization find themselves solving problems on a regular basis.  The ability to identify a problem, pinpoint its true cause, and find a workable solution is essential for success. In this course, participants will learn the process of identifying problems proactively, uncovering the most likely cause, and determining innovate solutions, all the while providing impact and benefit to the organization.

Select course objectives:

• Define your role in problem solving.
• Identify barriers to effective problem solving.
• Apply a six-step problem-solving process.
• Select appropriate tool(s) to effectively problem solve

Benefits:

• Increased innovation.
• Increased collaboration.
• Increased organizational effectiveness

Who Should Participate:

• Manager
• Assistant Manager
• Staff
• Senior Staff
• Supervisor